Effective Date: June 24, 2025

Welcome to Floorz by Gary (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services — including any communications by phone, email, or SMS.

INFORMATION WE COLLECT

PERSONAL INFORMATION

When you visit our site, contact us, or request a service, we may collect information such as:

- Name

- Email address

- Phone number

- Address

- Project details or inquiries

This information is collected when you voluntarily submit it via web forms, quote requests, phone calls, or by opting in to receive messages from us.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

- Communicate with you regarding services, estimates, and consultations

- Respond to questions, inquiries, or service requests

- Provide updates, confirmations, or promotional messages (when consent is given)

- Improve the content, layout, and functionality of our website

- Analyze general usage to enhance user experience

SHARING OF PERSONAL INFORMATION

We do not sell, rent, or trade your personal data. We only share your information in the following limited cases:

- Service Partners: We may work with trusted third-party service providers (e.g. email, SMS delivery platforms) strictly to deliver and enhance our services. These providers are contractually obligated to keep your information secure and confidential.

- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, users, or the public.

SMS CONSENT & DATA USE

- We obtain explicit opt-in consent before sending SMS communications.

- Mobile data, including phone numbers and opt-in information, is never shared with third parties or affiliates for marketing or promotional use.

- SMS opt-in data and consent are never sold or traded.

YOUR CHOICES

You are in control of your information:

- Access & Edits: You can request access to or corrections of your personal data by contacting us directly.

- Unsubscribe: You may opt out of promotional emails or SMS at any time.

= Text STOP to unsubscribe from SMS communications

= Text HELP for support or assistance

DATA SECURITY

We implement commercially reasonable security measures to protect your personal data. While we do our best to safeguard your information, no system can be guaranteed 100% secure.

CHILDREN'S PRIVACY

Floorz by Gary services are intended for individuals aged 18 and older. We do not knowingly collect or retain personal data from anyone under 18 years of age. If you believe a child has submitted personal information, please contact us so we can promptly delete it.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time to reflect changes in operations or applicable laws. Updates will be posted on our website with the revised effective date.

CONTACT US

If you have questions or concerns about how we handle your information, feel free to reach out:

Floorz by Gary
12225 250 street, Maple Ridge, BC, V4R 1H3, Canada
Email: [email protected]
Phone: +1 (604) 970-0077